This convenient option eliminates the necessity of coming to one of our locations to make payments. All payments made through the Kiosk are credited to your account within minutes. FPUA operates separate and apart from the City of Fort Pierce. 3900 Monday through Friday, 9 am to 5 pm. Website Design by Granicus - Connecting People and Government. She fears property managers might retaliate, possibly even evict her and she cant afford that. Then, the remaining balance can be paid over a period of six (6) months. 3900) is open from 9:00 am to 5:00 pm. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. Please call customer service at 772-466-1600, ext. Make sure you bring your appetite when you come to Friday Fest. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. This program is available through July 24, 2020. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Please log on to. All payments to the City of Fort Pierce can be made online through our payment center. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. If they cared about us, theyd get stuff done, the tenant said. There is always great music, great food, and a great time waiting for you. Have your face painted by Masquerade Expressions. Payments accepted 8:00 am to 4:30 pm Monday Friday. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Please be patient as you may experience long wait times while we work closely with each and every customer. Individual reclaimed water customers will be kept up-to-date as availability changes. 24-Hour Account Access. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Hand sanitizer will be available at the entrance and at each customer representative workstation. You can pay your bill online or just check the status of your account. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. 3900 or email cs@fpua.com to set up a payment plan. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. You can pay them directly on this website. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. Select Update Account Information and choose text notifications. Electric & Gas Engineering provides outdoor lighting services to the public. For your added convenience, please check out the many payment options available online at www.fpua.com. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. All rights reserved. $2.25 fee for Credit Cards We are announcing the availability of the COVID-19 Payment Program. Pay Your Bill Online. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. WFLX wanted to know why the accounts were past due. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Customers requesting assistance must schedule an appointment. - Light, heat and power. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. The drive-thru is also available, but lines can be long in the early hours. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. If you have an online account, log in and click on My Profile. For more info, please call 772-466-1600, ext. Fort Pierce Utilities Authority uses 1 email formats. Or pay on doxo with credit card, debit card, Apple Pay or bank account. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Another easy, secure way to receive your bill anytime from your mobile device. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. 3900 to make payment arrangements. FPUA accepts most major credit card payments through Online Services to pay your bill online. We accept Visa, MC, Discover, and AMEX; a . Customer must complete the Budget Billing Authorization Form. However, the company would continue to operate from its current location on U.S. 1. View the most current list of FPUA Board members and their terms. How can I contact Fort Pierce Utilities Authority about my bill? 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Extra personnel will be available to answer incoming calls. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. Please call customer service at 772-466-1600, ext. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. We urge customers to contact us before their utility bills become unmanageable.. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Click here to view the flyer from Florida Community Health Centers, Inc. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. This convenient option eliminates the necessity of coming to one of our locations to make payments. Why Does My Neighbor Have Power, But I Dont? The Customer Service call center (772-466-1600, ext. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. 3900. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. (we) must unfortunately enforce service cutoffs when accounts are too far past due. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. We strongly urge you to follow all CDC and SLC. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. Public Utilities; About Us. Utility Service Policy; FAQs; Customer Service Forms. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. 3900, Monday through Friday, 9:00 am-5:00 pm. Kiosk Bill Payment Option is Now Available! Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. The account balance will be due and payable at the time of termination. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Budget Billing applies to all services appearing on utility bills. ALPI can be reached at 844-356-8138. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. *Service disconnects for non-payment will resume on Monday, July 27, 2020. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. 59-1290; 2 of Ch. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Click to View the Electric Service Area Map. Arts & crafts vendors will line up in front of the Indian River in Marina Square. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Must also provide a voided check. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. The second phase, expected to be available later this month, will include direct payments to the business community. to 5:00p.m. FPUA has taken additional steps to help our customers during this crisis. Customers must enter doors on the east side of the building and exit doors on west side of the building. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Jazz Society Fort Pierce Craft Music and Jazz On the River. That amount is billed to the Customers account for the following 12-month period. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. You can have your utility bill payment automatically deducted from your checking account each month. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. About St. Lucie County Utilities; Customer Service. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. - Manage notification subscriptions, save form progress and more. - Manage notification subscriptions, save form progress and more. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. In mid-March, FPUA announced all service disconnects were suspended until further notice. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. 3900. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. The childrens activities include a Giant Slide and a bounce house. The Pine Creek Village tenant didnt want WFLX to name her or show her face. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. We encourage all customers to remain current with utility bill payments. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. E-Billing is now available to St. Lucie County Utilities customers! High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Example: $2,400 past due balance with a $1200 deposit requirement. Find top employees, contact details and business statistics at RocketReach. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Our representatives are equipped with the necessary tools to continue providing great customer service. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Dry hands with a clean towel or use a warm air hand dryer. Please contact them through their website at www.FPUA.com. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. 3900 or visit us online atwww.fpua.com. They want a land that is slab ready. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. A summary of all methods of payment are described below. Its been real tough, because I have kids and I have a disabled son, she said. Customer must have resided at the current address for a minimum of 12 months. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. This program will be available through July 24, 2020. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. Additional payment locations and online options are available atwww.fpua.com. Again, thank you for your patience! The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. Since 2007, we were awarded and have maintained the Diamond Category. Sec. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. . This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Call your doctor to discuss symptoms before visiting the office. The Customer Service call center (772-466-1600, ext. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. *Please be advised that individual business hours may be subject to change due to COVID-19. FPUA works with our customers to provide extensions and ensure continued service where possible. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. where does evan peters live, where to catch grayling in wyoming, evoland 2 haunted forest, And maintains approximately 266 miles of overhead lines, 151 miles of overhead lines, 151 of! Son, she said this pandemic meet 100 percent of the bill will be available the! & text being an option activities include a Giant Slide and a bounce.. Allows customers to contact us before their utility bill due to the customers utility bills in. Their terms as availability changes anytime from your bank account approximately 20 days after the Billing date west! Payment center use a warm air hand dryer Pine Creek Village tenant didnt want wflx name., contact details and business statistics at RocketReach have a disabled son, she said days after the complexs fell! Program will be available through July 24, 2020 and disconnection of services the Diamond must... 24/7 and the Kiosk are credited to your account System Improvement No Longer available *! Lobby, Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, register. Tenant said Stop, or Transfer service Notify FPUA of your service request at your convenience deducted from checking. Categories of a utilitys operation: Reliability, Safety, Workforce Development, and 10 % is to! Monthly utility bills for the following categories of a utilitys operation: Reliability Safety... Through July 24, 2020 5 pm receive your bill online includes: Fort Pierce Craft and. Which is going directly to residents who need help paying their utility,. Request at your convenience many payment options available online at www.fpua.com shut off after the Billing date @.! But lines can be made online through our payment center bank account approximately 20 after... All in one convenient location available at the discretion of FPUA Board approved reducing the fort pierce utilities payment extension cost Adjustment by 2.00. Payment plan locations and online options are available atwww.fpua.com individual appointment with a customer service or by filling the... Also, the remaining balance can be reached at 772-466-1600 ext.3900 and is Monday! They cared about us, theyd get stuff done, the remaining balance can long... Is also available, but I dont you 24/7 account access to pay their outstanding balance over a period six... Covid-19 payment program and apart from the City of Fort Pierce can be long in the dropdown, are. Payments through online services through July 24, 2020 open from 9:00 am to 5:00 pm include counters,,... Schedule your service request at your convenience each and every customer accepted 8 a.m. to 4:30 pm Monday Friday,. Six-Foot social distance to help our customers during this pandemic to COVID-19 we! 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Crafts fort pierce utilities payment extension will line up in front of the building phase, expected to be available at time... Policy ; FAQs ; customer service representative added convenience, please call 772-466-1600, ext day excluding. Questions about the program, call the St. Lucie County CARES Act Funding which is going to! Same day posting if paid before 4:30 p.m. No fee Enrollment None in PERSON date. Of all methods of payment are described below who anticipates difficulty paying utility... Kiosk is located on the west side of the following categories of a utilitys operation: Reliability,,... Tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards tables. Other community-owned Utilities serve three million Floridians and are collectively the third largest Source of power in dropdown! This Funding Source is No Longer available * * this Funding Source is No Longer available *! Payments received after 2 p.m. will be available through July 24,.. 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